Subscription Policy

Subscription Term

Your subscription for Light Duty Pathway will start when nLyten confirms your payment has been made in full, in advance of the Subscription Term. An annual subscription will continue for a period of one calendar year.  A monthly subscription will continue for a period of thirty (30) calendar days.

Pricing

Subscription pricing is subject to change. New pricing takes effect upon renewal of your subscription. Discount subscription pricing, if available, is subject to verification of eligibility. nLyten shall provide you with reasonable notice of any change in prices prior to the effective date of the new pricing; either by email or other reasonable means, such as a notice on the LDP website or in usual subscriber communications.

Renewal

When you purchase a subscription, renewal occurs automatically. At the end of any subscription period, nLyten will sign you up and bill you for an additional subscription term of the same length. If you do not wish your subscription to auto-renew, you may contact us prior to the end of your current subscription term. If you do not let us know that you want to terminate your subscription at least two (2) business days prior to the end of the current subscription period, the payment for the renewal period of the subscription will be processed.

Refunds and Cancellations

Subscriptions are non-refundable. You may change your auto-renewal preferences at any time by contacting nLyten, but no refunds will be paid on any remaining subscription period. If you cancel your subscription, you will retain access to LDP until your subscription expires. If you allow your Subscription to lapse through non-payment, you will no longer have unrestricted access to the features of LDP. Please ensure that you correct any information which may have changed in respect to your Payment Method to prevent your subscription from lapsing due to us being unable to process your payment.

Access to Your Account

You are responsible for all usage or activity on LDP via your account, and you must keep your account password secure. Distribution of your password to others for access to LDP is expressly prohibited. You will never be required to reveal your password to any representative or agent of nLyten, its owners or agents. You must immediately contact us, of any known or suspected unauthorized use of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or billing information.  By accessing LDP via a Group Subscription license, you authorize nLyten to provide reports regarding your account usage and activities to the sponsoring organization.

User Accounts

User accounts for the Light Duty Pathway are limited to one customer or subscriber account per business. Third-party administrators (TPAs) and consultants may administer the accounts for their client, but each client needs a separate account. Special group pricing is available if TPAs wish to offer discounted prices to their clients. Arrangements can also be made for TPAs and consultants to become LDP resellers. National Corporations and organizations with multiple franchise locations may also require a custom agreement.

Termination or Suspension of Your Account

If we believe, in our sole discretion, that you are in breach of these terms, we may limit, suspend or terminate your access to Light Duty Pathway. In such a case, no portion of your subscription payment will be refunded. We also reserve the right to suspend or terminate your access to LDP for any reason, and should we decide to suspend your access for any reason other than a breach by you, we will refund to you any unused portion of your subscription payment, which will be your sole and exclusive remedy upon such suspension or termination.